Update To Helix Ultimate 2.0.5 Breaks Article Editor Tabs - Question | JoomShaper
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Update To Helix Ultimate 2.0.5 Breaks Article Editor Tabs

CE

Chris Elliott

Helix Framework 4 years ago

On HU 1.0.4, the tabs in the editor:

Content | Images & Links | Options etc... all appear fine

On update to 2.0.5, these tab options are no longer visible.

If I disable the plugin, the options are seen again.

This could be an urgent issue for me as I have a lot of sites that use this plugin.]

Can you advise?

Chris

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #36310

Hello Chris Elliott

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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CE
Chris Elliott
Accepted Answer
4 years ago #36312

thanks/

Credentials provided as noted.

Note, Helix 2.0.5 plugin is currently DISABLED.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #36441

I have enabled the plugin and fixed your issue. Please check your site now.

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CE
Chris Elliott
Accepted Answer
4 years ago #36445

Thank you - seems better but I note that next to the BLOG tab I see a small rectangle instead of an icon?

If this is the only thing that Helix gives me in the editor, I can live with it but I expect it does a lot more than switch on a Blog tab in my editor so please can you remedy this?

Chris

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CE
Chris Elliott
Accepted Answer
3 years ago #45357

Hi there. I have this issue again, on a different site. HU 2.0.5 is ENABLED and in this state, the editor tabs are not displayed. In this state also, the Save buttons are ineffective.

If I DISABLE HU 2.0.5, the editor features are all ok but the front end of the site is broken with an "Error" message.

This occurs after browser cache clear and in different browsers.

Please assist? I have provided SU access to the site in Hidden Content.

Chris

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #45442

I have applied the fix. Please follow this documentation. This is the solution.

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