URGENT: Problem With Pagebuilder After Update Joomla And Pagebuilder To Last Version - Question | JoomShaper
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URGENT: Problem With Pagebuilder After Update Joomla And Pagebuilder To Last Version

E

enrydig

SP Page Builder 4 years ago

Dear Staff,

I hope this email finds you well.

we have a problem with page builder after an update. Basically when we try to edit a text block all the contents disappears.

Can you support us? Best Regards Enry

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4 Answers
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E
enrydig
Accepted Answer
4 years ago #36628

anysolution???

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E
enrydig
Accepted Answer
4 years ago #36647

here a video with our problem. reccloud.com/it/u/o4bitqx

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T
taskfollow
Accepted Answer
4 years ago #36650

Hy , try to change the text editor , if you use jce , try to use CKEditor and this will fix the issue

we had same issue before and this was caused by the editor

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #36676

Hello there,

Please disable the JCE editor and clear the browser and Joomla cache and try again.

If the issue persists, share your site URL with us so that we can have a look from our end.

Thanks!

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