Mega Menu Tab Missing In Joomla Menu Edit Item - Question | JoomShaper

Mega Menu Tab Missing In Joomla Menu Edit Item

PS

Paul Sage

Helix Framework 2 years ago

Hi,

We have an issue whereby the Mega Menu tab is missing in the Joomla Menu Edit Item. We are running Joomla version 3.10.2 with the Helix Ultimate Framework version 2.0.5.

We do not have this issue on two of our other sites which are running on Joomla version 3.10.2 and the Helix Ultimate Framework version 1.1.4.

Can you help resolve this issue please?

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15 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #36603

Hi

Thanks for sharing this information. This is only template option now. You can follow this documentation

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/menu-navigation#menu-builder

-Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #36605

Hello Paul Sage

Mega Menu options is shifted to the Template Options now. Please follow this documentation. You will find Mega Menu tab in the Template Options -> Menu settings.

Best regards

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PS
Paul Sage
Accepted Answer
2 years ago #36649

Hi,

Thank you both for the information, which was very helpful, however even though I now know how to access the menu settings I cannot get the menu icons to show on pages that were created through menu items and not by page builder. This wasn't an issue when the mega menu tab was located in the edit menu page.

Is there a solution to this please?

Many thanks,

Paul.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #36725

I cant access your site

https://prnt.sc/1uq7ubs

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PS
Paul Sage
Accepted Answer
2 years ago #36739

Hi Mehtaz,

The site isn't live to the public yet. I posted the login details in my original message in the hidden content section. I've posted them again for you in this message.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #36859

Where the issue?

https://prnt.sc/1urjwu1

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PS
Paul Sage
Accepted Answer
2 years ago #36866

You're looking at the wrong URL. Please check the other URL I provided.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #37143

https://prnt.sc/1v0gnee

If possible give me a screenshot please

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PS
Paul Sage
Accepted Answer
2 years ago #37197
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PS
Paul Sage
Accepted Answer
2 years ago #38385

Hi,

I attached a screenshot a week ago but haven't yet had a reply. Have you managed to find a solution to the problem please?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #38389

If possible explain the issue a bit more. I will forward it one of or agents

Thanks

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PS
Paul Sage
Accepted Answer
2 years ago #38402

Since upgrading from Helix Ultimate Framework version 1.1.4 to version 2.0.5, we now have an issue whereby any icons set to the main menu are now only visible on pages created with SP Page Builder. Any pages created via Joomla menu items now do not show the main menu icons.

If you take a look at this screenshot https://prnt.sc/1v0yofu you will see in the main menu at the top right that the homepage icon and the magnifying glass icon next to Search are broken and not showing.

This issue seems to be related to the Mega Menu setting being moved from a tab in the Joomla Menu Edit Item settings in Helix Ultimate Framework version 1.1.4 to the Template Settings in version 2.0.5.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #38489

I have checked your site and found that you are using a third-paty template (made with Helix Ultimate). Please contact your template provider for support. I have also checked by changing the default template. Helix Ultimate 2.0.5 works fine and the icon shows. So, it might be issue with your template.

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PS
Paul Sage
Accepted Answer
2 years ago #38577

Hi,

Thank you for your help. I will contact my template provider.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #38583

You are welcome.

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