Hi,

1. and what do you see on tablet?
2. Read also: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq

I see the hamburger. But when I click on it, nothing happens: Watch here: https://youtu.be/ET-Pks5wr4U

Thanks for the video.

1. If you have website based on it, please change offcanvas position from left to right (from settings) and check again. In the meantime I will ask our developer.
2. What is weird on desktop in Tablet mode it works, also on phone [=] works.
3. What iPad version you have, if I may ask?

I tried to change the position, there was no change.

Yes it works on phone and Desktop, but not on tablet.

I have tested on 2 devices:

• Samsung Galaxy Tab A
• Ipad 4

Personally I cannot help. I shared topic to our developers.

If you don't mind...

On Samsung - I guess you used native, and probably old browser. Can you install Firefox / Chrome and make click test again. Rotate tablet as well.

I use Chrome on Samsung. Rotate has no effect.

Thanks for testing.

Now we both have to wait for developer asnwer. Ping me tomorrow.

Ping ;-)

Our developer tested our website on his iPad and [=] worked.

Samsung Galaxy Tab A, Chrome Browser URL: https://demo.joomshaper.com/2018/helixultimate/ https://youtu.be/_-xylIXrp8s