Add New Row In Megamenu J4+Helix Not Work - Question | JoomShaper
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Add New Row In Megamenu J4+Helix Not Work

goticoweb

goticoweb

Helix Framework 4 years ago

Hello, I can not insert the rows and columns in the megamenu of the site I am developing. I followed the instructions here: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/menu-navigation

when I click "add new row" the choice of columns opens but when I click on one of the choices nothing happens.

this thing happens on all the sites i am developing in j4 + helix

What could it be?

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #39914

Hi there!

Thanks for contacting us. Actually, I can add new row in the megamenu and add modules there as well with both Joomla 4.x and Helix Ultimate.

Here is a screenshot from my end: https://prnt.sc/1xayjlk

Would you please clear your Joomla and browser cache and kindly recheck technical requirements to see if there is not any issues with PHP configuration or technical requirements. Please ask hosting support if required.

Best Regards

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goticoweb
goticoweb
Accepted Answer
4 years ago #39965

Hi I tried to clear the cache, and I tried on new installations but it still doesn't work, I recorded a video where the error that appears when I click is highlighted, any ideas?

https://www.youtube.com/watch?v=_No7RIZ3CBA

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