Blank Page - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

Blank Page

C

chsgermany

SP Page Builder 4 years ago

Since a couple of days I have an empty homepage. When I go in the backend in the SP Page Builder and click on Preview I see the same empty page.

I have installed an update of Joomla couple of days ago.

www.fcgn.de

Ugraded now to the latest version of SP Page Builder - no difference. SP Page Builder Pro Version 3.8.0

0
2 Answers
Order by
Oldest Newest Votes
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #40773

Hi there!

Sorry for your issue.

Would you please check the following faq to see if it helps?

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

Best Regards

0
PD
Peter Dowse
Accepted Answer
4 years ago #41489

I have also had this issue. It's not a 'no addons' issue - it's all the rows and columns are gone.

The page data in the database is typically still there but it's been corrupted and parts of it are missing.

This has happened several times to us now and is becoming a real issue.

I have tried upgrading PHP memory limit to 512MB I am now exporting important pages and taking regular backups just in case.

0