Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Also, Please share a screencast video of the full scenario.

-Thanks

![http://www.amberswann.org/images/blocksnoload.jpg] - Working on a page, I click on blocks - it never loads! It just spins for hours, I've even left it up to see if it would eventually load! NOT!

Okay, here is a screencast video of me trying to load the blocks... [(https://share.vidyard.com/watch/y9f16P81424ShieKkmygTv?)]

Also, I need an email to add you to login as an Admin.

I have this same issue on a Joomla 4 installation, front end edit won't open after logging in - is there a fix?

Thanks Britt

Can you provide me the Joomla administrator access to check the issue? Thanks

I need an email in order to set up a Joomla Admin access... soon as you give me that, I can do it.

Check the hidden content area. I will check tomorrow. Thanks

Okay... got it, give me just a moment and I will give you admin access.

okay

Admin access issued in Hidden

Hi Toufiq ,

My issue seems to be cloudflare is blocking a script as you can see here. If I turn off Cloudflare it works again. Its a new issue, so is there anything you can suggest?

https://prnt.sc/1zu2ujp

Odd that Cloudflare is only now blocking, did something change in the last update 3.8.0?

Thanks Britt

@Britt Ambrose Will you please disable the rocket_loader from your CloudFlare and check again. Or contact your CloudFlare service provider to unblock resource loading of Page Builder. Thanks

@Britt Ambrose Please solve first console error via contacting your hosting provider.

https://prnt.sc/1zvegw4

? I see you logged into my site, but the blocks still doesn't work? Can you tell me what the problem is if you know it?

Are you looking into the "Blocks" in my SP Page Builder? Haven't gotten a response yet?

I have download a backup via Akeeba backup and checked my end. It works fine.

https://prnt.sc/1zzdzzn

I think your server blocked the content of premade block.

-Thanks

Okay, soooo I still can't get it to load on my end. I need it to work for me, not just you. It's doing the exact same thing. So can you give me step by step on how to get it to load for me?

Did you contact your server provider? Thanks

No, because I didn't know I had to. If I did, what exactly am I requesting? This is new for me, not experienced at all with it, reason I've come here. Is there no way for me to take care of it myself from my CPanel?

Explain them your issue. It works locally and another hosting. But, your server doesn't work. Thanks