J2store / Form Builder - Send Problem / Unei - Question | JoomShaper
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J2store / Form Builder - Send Problem / Unei

nrgstudio

nrgstudio

SP Page Builder 4 years ago

Hello, I have a problem with sending messages via form builder Add in J2Store product view

https://secoled.pl/oferta/oswietlenie-sklepowe/panel-led-2

In the contact tab, the same form works properly. I am asking for help in solving the problem. Grzegorz

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43281

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I think some extension conflict this issue. Cause, there is hidden filed and which is required to send email. But, The filed is not comes from the Form builder. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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nrgstudio
nrgstudio
Accepted Answer
4 years ago #43336

ok

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43422

I think J2store extension causes form builder doesn't work. Single article form builder works fine.

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nrgstudio
nrgstudio
Accepted Answer
4 years ago #43433

That's right, I checked it before, the question is what can be done about it ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43434

You need to contact with the J2store

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