Licence Renew - Question | JoomShaper
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Licence Renew

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Siniša Ravlić

SP Page Builder 4 years ago

Dear,

I mistakenly bought a new license instead of renewing an existing one. Please can you redirect this purchase to an extension of an existing old license?

Greetings, Sinisa RavlicRavlicRavlicRavlic

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #44929

Hi there!

Kindly, share the email address associated with your JoomShaper account.

Best Regards

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Siniša Ravlić
Accepted Answer
4 years ago #44930

Dear,

my email is [email protected].

Thank you

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #44933

Thanks for the email.

I have merged your plans. Please check!

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Siniša Ravlić
Accepted Answer
4 years ago #44935

It works! Thanks a lot :)

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Ugur Uygur
Ugur Uygur
Accepted Answer
4 years ago #44938

Hi,

I didn't want to open a separate thread. I have this problem too. I also wrote to the live message from your site.

Can we combine my plan with Agency?

Regards

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