Helix Ultimate Framework update 2.0.7 and Ultimate Template

Hi,

There is an answered thread similar to this here: https://www.joomshaper.com/forum/question/6397

hi pavel, check the installation package, installing from the zip file includes version 2.0.5 of the plugin

Frank,

I am using Joomla 3.10.6, I just checked and the Helix did update to 2.0.7 as well the plug in. I do have them using TinyMCE and I don't understand how to check the privacy mode.

Is this a setting in the backend of Joomla? Or do the users have to be in Privacy Mode with their browsers? I'm sorry I do not understand.

Thanks so much,
Donna

Paul,

First off, sorry I called you Frank.

I did not add any other plug-ins. For the 4 people who are allowed in the frontend to publish articles that become a full page, they have used the TinyMCE editor. I had that editor set up specifically designed for their group of users.

If I change the editor to JCE, everything works. To be honest, I don't remember why we had to have them use the TinyMCE editor in the first place and this is a hold over from before my time.

We are running tests right now to see if we can get them acustomed to using that editor. These people are copy/paste type, and I have to make things as simple as possible for them. They add two graphics in placeholders from the table, and may have to delete a few rows from the table. But as far as free flow typing, etc. that they do not have to do.

The information they have to create comes from an email template that is setup with tables and I think that would be the only problem now with the columns update. I may have to go in and adjust the table sizes and it looks weird.

I will let you know once we conclude testing.

Thank you so much for pointing me in the right direction. It appears that it is definitely the TinyMCE editor that has created the problem. And I do believe they are all using Firefox. And based on what I've heard back from them, they are in private browsing mode.

And yes, this did not happen until I updated the site yesterday. They use it daily, so something in updating triggered this error.

Best regards,
Donna

Paul,

I have switched all users to JCE and the problem went away.

The only issue it created is that our form information which is sent to them in gmail does not carry through the table set up. So they will have to adjust table properties with every article they create. Just a new learning curve.

And because every article automatically creates a new page, I cannot or have not figured out how I would be able to control class through CSS. I'll keep playing with it. It seems that once the form information is emailed via gmail, the table structure is there, but the column sizes all go away and it squeezes to fit the variable information.

Thank you so much for your help.
Donna