Refund - Forum | JoomShaper
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Refund

Asked by Hans van Heertum 4 years ago Last activity 4 years ago

You promised me a refund. You did not pay. In my blog for 1 mio entrepreneurs in The Netherlands and Belgium i will explain that you don not pay the promised refund when you still do not pay me within five days from now.

Hans van Heertum
Amsterdam

4 replies

Oldest first Newest first Most helpful
Ariba Staff
4 years ago

Hello

Apologies for the inconvenience. I will look into this. Could you kindly share the following details in Hidden section, please?

Hans van Heertum Asked this
4 years ago

[email protected]

Betaling overgemaakt naar Fastspring BV
23 juli 2022 19:40:41 CEST
Transactiereferentie: 55Y10196MS243525R
Betaalstatus: Voltooid
Betaaltype: Betalen
Brutobedrag
€ -110,00 EUR
Er staat geen postadres bij ons geregistreerd.
Transactieactiviteit Details Brutobedrag Kostenbedrag Nettobedrag
23 jul. 2022
Autorisatie voor Fastspring BV Details € -110,00 EUR € 0,00 EUR € -110,00 EUR
23 jul. 2022
Tijdelijk blokkeren Details € -110,00 EUR € 0,00 EUR € -110,00 EUR
23 jul. 2022
Tijdelijk blokkeren Details € 110,00 EUR € 0,00 EUR € 110,00 EUR
Bestelgegevens Hoeveelheid Prijs Subtotaal

Templates & Page Builder - Personal
1 € 110,00 EUR
€ 110,00 EUR
Totaalbedrag aankoop € 110,00 EUR
Je betaling
Totaalbedrag aankoop
€ -110,00 EUR
Btw
€ 0,00 EUR
Verzending
€ 0,00 EUR
Verwerking
€ 0,00 EUR
Verzekering
€ 0,00 EUR
Brutobedrag
€ -110,00 EUR
PayPal-kosten
€ 0,00 EUR
Nettobedrag
€ -110,00 EUR
Contactgegevens
Fastspring BV
De ontvanger van deze betaling is geverifieerd en niet Amerikaans
http://fastspring.com
[email protected]
Stortingsgegevens
Betaalwijze: PayPal-saldo
Betaalmethode: € -110,00 EUR - PayPal-rekening

Ariba Staff
4 years ago

Hello

Could you kindly let me with whom from our Team you had a conversation earlier regarding the Refund? As you have mentioned, that we had promised a refund to you. If you could please share any screenshot of your previous conversation with our Team member here, that would be great!

Ofi Khan Staff
4 years ago

Hello Hans van Heertum

Apology for your experience with us. Your plan has been refunded. Thank you for your patience and co-operation.

Have a good day!

Best regards

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