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installation

Asked by alhejaj 5 years ago Last activity 5 years ago

Hi

I am new to Joomshaper. I wonder if I can get a help with the installation.

Regards
Samir

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
5 years ago

Hi,
According to Support Policy - we don't install Quickstart nor Joomla on user server. In most companies this is extra paid service.

We assume that users should have at least basic expirence with Joomla.
But I can help if you have problems during installation.

Please read:
https://www.joomshaper.com/documentation/joomla-templates/gourmand/technical-requirements

and

https://www.joomshaper.com/documentation/joomla-templates/gourmand/quckstart-demo-installation

and

https://www.joomshaper.com/documentation/joomla-templates/gourmand/quickstart-installation-problems

2 more replies

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alhejaj Asked this
5 years ago

Hi

Thanks Paul for your assisstance. I did follow carefully the instructions that you sent to me and I had the following complete settings

But when I click on the "install" button in the last step the installation stopping at certain point by displaying the following unclear message

I don't really what is the problem here and I don't know what to do.

I wonder if you can familar with such an issue during the installation process?

Regards
Samir

Paul Frankowski Senior Staff
5 years ago

But when I click on the "install" button in the last step the installation stopping at certain point by displaying the following unclear message

But what message? I don't see any screenshot link nor text.

You also forgot to tell me about what Quickstart we are talking about.

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