Helix Ultimate error: undefined - Forum | JoomShaper
Solved Helix Framework

Helix Ultimate error: undefined

Asked by David Podesta 3 years ago Last activity 1 week ago

Hi

I'm using the joomla version 4.2.9 and Helix 2.012.

When I try to save the template I get the error

It won;t save and I get

error: undefined

I've checked if admin tools is blocking and also mod security.

Thanks
David

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago

HI David,

for sure it's locked somehow, otherwise nobody would be able to save changes.

Try that: Rename .htaccess file to txt.htaccess - for 3 minutes and recheck.

3 more replies

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David Podesta Asked this
3 years ago · edited

Thanks Frank, yes it is the server host mod security.
It is so inconsistant, I have another 30 sites on the same server without any issues.
It is a difficult situation because the host providers suggest mod-security is triggerred due to poor coding, always getting caught in the midlle of this wastes so much time.

Martin Seidl
3 years ago

same problem, dont know how to solve it. Cant save helux ultimate changes: error undefined!
I renamed htaccess but then website is off. after renaming again still I cant save

https://www.medienpraevention.info/

Paul Frankowski Senior Staff
3 years ago

@Martin

do you have enabled mod_security on your server, if yes, please disable for 5 min, and try to save settings again.

It may help.

Martin Seidl
1 week ago

it helped thnx

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