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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Solved SP Page Builder

error 500 from backend when adding a page

Asked by Laurent 3 years ago Last activity 3 years ago

Hi,

On SPPB v5, from backend, when I add a new page here https://www.screenpresso.com/fr/cloud/i8rQb/ then I get an error 500 https://www.screenpresso.com/fr/cloud/oQrCb/

Why?

hHanks
L.

Accepted answer

Marked as the solution

Laurent Asked this

3 years ago

I have checkd my php settings and everything is ok according your documentation.
problem solved after v5.0.10 update
so problem was not caused by my php settings.

Rashida Rahman Staff

3 years ago

Glad that your issue has been solved already with the latest version:)

Have a nice day!

3 more replies

Rashida Rahman Staff

3 years ago

Hi there!

Sorry to hear that. 500 is a generic error code that indicates mainly server connection issue, but not limited to that.

Please make sure all the technical requirements are met there. You may share your admin access here to let me check.

Best Regards

Laurent Asked this

3 years ago

what are the technical requirements you need?

FUTURECLIENT

3 years ago

I also have the same 500 error since upgrading to V5.0.9.
I cannot even view the pages screen in the backend

Laurent Asked this

3 years ago

which settings I need to check?

Rashida Rahman Staff

3 years ago

I was mentioning these though:

https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

Laurent Asked this

3 years ago

I have checkd my php settings and everything is ok according your documentation. problem solved after v5.0.10 update so problem was not caused by my php settings.

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