Hello Team, on my previous post, I had an issue with quickstart package hope. The issue was fixed by Anne I believe. This was for my emmlf.com website. Today I would like to install the same quickstart package for TWForwarg.org website. Question: Is there someone available to help on the weekend, i.e today in case I run into the same problem? Your response would let me know if I need to do it today or way. Please advise, I am waiting.
Staff replied
Templates
Quickstart Package
15 replies
Rashida Rahman Staff
Hi there!
What was the issue, please?
Regards
Rashida Rahman Staff
The following documentation will help you with the Hope template:
https://www.joomshaper.com/documentation/joomla-templates/hope/quickstart-installation-problems
Rock Mpiana Asked this
Hello Rashida,
Once I installed quickstart Hope on emmlf.com all went well until I started uploading new pictures. nothing was longer visible live. I could make modifications in sp page builder but could not see them live on emmlf.com. problem was fixed. Now I am just trying to be proactive before I download it again for another website. I wonder if the fix was just for the one I downloaded or for the original demo itself.
Anne is the one who helped with this one. this is here response: Hello there,
You didn't do anything wrong. I made a change on your php code on slideshow addon.
It depends on which addon you are using. If that problem occurs, we are here to help you, don't worry.
-Regards
Rashida Rahman Staff
Hello!
If that issue occurs you can replace the file in this location with attached one:
templates/shaper_hope/sppagebuilder/addons/slideshow_full/site.php
Best Regards
Rock Mpiana Asked this
Thank you Rashida, I am ready to go. Thanks again.
Rashida Rahman Staff
You are always welcome:)
Rock Mpiana Asked this
5 years ago
· edited
Hello Rashida,
Installed Quickstart hope and changed file above like you have suggested. Now within Sp Page Builder I am unable to use Front Editor, it is sending me straight to login form. I did put licence and email address in. See my credentials below and see how to help. or someone else. Very frustrating, it is 8.54 pm here, I did lots of work on my laptop to begin to upload to change but stuck again. I need this resolved so I can advance. A bit frustrating.
*I also updated joomla as the pop up asked if I wanted to update. I don't know if this is the reason why
TWForward.com
Rashida Rahman Staff
5 years ago
· edited
Hello!
Sorry for your issue!
I couldn't reach your site:
Would you please check?
And I'm unsure about your issue! What happens actually when you try to open the frontend editor? Did you try to login again when the login page appears?
Please give me screenshots!
Best Regards
Rock Mpiana Asked this
TWForward.org
Rock Mpiana Asked this
once inside sp page bldr and I click frontend it takes me to the login page with a message I am not authorised. so I do not have access to frontend. i should get home in an hour, i willwill post screen shotshot if possible.
Rashida Rahman Staff
Okay!
Please try to login again with the same administrator credentials you use for your Joomla admin panel.
Regards
Rashida Rahman Staff
I have tried with your credentials(log: Rockannadan Password: Yes@1975!) and it is working!
Here you go:
Regards
Rock Mpiana Asked this
Thanks Rashida.
Rock Mpiana Asked this
Hello Rashida,
If you have patience for stupid questions, please bare with me. I have been struggling to chance the style of this dropdown top menu when I move a mouse. I looked everywhere, no success.
Quicstart Hope. *been trying to insert image below to show you but not working.
twforward.org
Rashida Rahman Staff
Hi,
Sorry for being so late!
You can upload your screenshot to any online server, then share the link with me.
Thanks
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