Quickstart Package - Question | JoomShaper
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Quickstart Package

RM

Rock Mpiana

Template 4 years ago

Hello Team, on my previous post, I had an issue with quickstart package hope. The issue was fixed by Anne I believe. This was for my emmlf.com website. Today I would like to install the same quickstart package for TWForwarg.org website. Question: Is there someone available to help on the weekend, i.e today in case I run into the same problem? Your response would let me know if I need to do it today or way. Please advise, I am waiting.

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15 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12156

Hi there!

What was the issue, please?

Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12157

The following documentation will help you with the Hope template:

https://www.joomshaper.com/documentation/joomla-templates/hope/quickstart-installation-problems

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RM
Rock Mpiana
Accepted Answer
4 years ago #12158

Hello Rashida,

Once I installed quickstart Hope on emmlf.com all went well until I started uploading new pictures. nothing was longer visible live. I could make modifications in sp page builder but could not see them live on emmlf.com. problem was fixed. Now I am just trying to be proactive before I download it again for another website. I wonder if the fix was just for the one I downloaded or for the original demo itself.

Anne is the one who helped with this one. this is here response: Hello there,

You didn't do anything wrong. I made a change on your php code on slideshow addon. It depends on which addon you are using. If that problem occurs, we are here to help you, don't worry.

-Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12159

Hello!

If that issue occurs you can replace the file in this location with attached one:

templates/shaper_hope/sppagebuilder/addons/slideshow_full/site.php

site (1).zip

Best Regards

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RM
Rock Mpiana
Accepted Answer
4 years ago #12160

Thank you Rashida, I am ready to go. Thanks again.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12162

You are always welcome:)

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RM
Rock Mpiana
Accepted Answer
4 years ago #12167

Hello Rashida,

Installed Quickstart hope and changed file above like you have suggested. Now within Sp Page Builder I am unable to use Front Editor, it is sending me straight to login form. I did put licence and email address in. See my credentials below and see how to help. or someone else. Very frustrating, it is 8.54 pm here, I did lots of work on my laptop to begin to upload to change but stuck again. I need this resolved so I can advance. A bit frustrating.

*I also updated joomla as the pop up asked if I wanted to update. I don't know if this is the reason why

TWForward.com

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12172

Hello!

Sorry for your issue!

I couldn't reach your site:

https://prnt.sc/10xyqt3

Would you please check?

And I'm unsure about your issue! What happens actually when you try to open the frontend editor? Did you try to login again when the login page appears?

Please give me screenshots!

Best Regards

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RM
Rock Mpiana
Accepted Answer
4 years ago #12182

TWForward.org

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RM
Rock Mpiana
Accepted Answer
4 years ago #12183

once inside sp page bldr and I click frontend it takes me to the login page with a message I am not authorised. so I do not have access to frontend. i should get home in an hour, i willwill post screen shotshot if possible.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12191

Okay!

Please try to login again with the same administrator credentials you use for your Joomla admin panel.

Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #12192

I have tried with your credentials(log: Rockannadan Password: Yes@1975!) and it is working!

Here you go:

https://prnt.sc/10y5j7b

https://prnt.sc/10y5kzq

Regards

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RM
Rock Mpiana
Accepted Answer
4 years ago #12194

Thanks Rashida.

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RM
Rock Mpiana
Accepted Answer
4 years ago #12195

Hello Rashida,

If you have patience for stupid questions, please bare with me. I have been struggling to chance the style of this dropdown top menu when I move a mouse. I looked everywhere, no success.

Quicstart Hope. *been trying to insert image below to show you but not working.

twforward.org

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #15353

Hi,

Sorry for being so late!

You can upload your screenshot to any online server, then share the link with me.

Thanks

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