Easy Store Images Not Showing - Forum | JoomShaper
Staff replied EasyStore

Easy Store Images Not Showing

Asked by Ian Farquhar 2 years ago Last activity 2 years ago

I need help with three issues but not sure if I should post them individually.

The image is not showing up in the front end, see screen shot - Missing Graphics

The link to the product details page does not work, it sends me to a blank page, see screenshot – Product Page Link

I would like to configure the pagination to be like the jewels template example see screen shot – Pagination

Please note the only product with a description and images is BMW CAR CLUB NORWAY TIE PIN, all the others are dummy product items for trial purposes only.

12 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please check now and let me know.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Ian Farquhar Asked this

The graphic now shows up in the front end – Thank you.

The link to the product page still does not work.

How to configure the pagination similar to the jewels template?

Toufiq Senior Staff

Enabled link function from the thumbnail addon

https://prnt.sc/QMpuoUdnLt1N

You have to use Pagination addon then you have to write own css code for the pagination.

-Thanks

Ian Farquhar Asked this

I confirm that the thumbnail link is, and has always been enabled, but it does not work and take me to the product page. See attached file.

Toufiq Senior Staff

I have enabled it and now it works fine. Please clean cache before check. Thanks

Ian Farquhar Asked this

I have cleared the Joomla cache and also the browser cache, but the link still does not work and take me to the product page.

Toufiq Senior Staff

Please watch the video.

Ian Farquhar Asked this

What happens in the video is exactly what happens for me, it does not take you to the product information page.
Interestingly the Add To Cart link works.

Toufiq Senior Staff

You didn't design your single page. Please check now. Thanks

Ian Farquhar Asked this

Everything is working, thanks for your help.

Ian Farquhar Asked this

OK my mistake so I apologise, however there are two problems with the video that needs attention;
1 It is too fast and needs to be slowed down, probably why I missed the instruction.
2 There needs to be a pause and rewind button so users can develop their page according to the instructions shown.

Ian Farquhar Asked this

There is some confusion regarding information and access to information.

I accessed the help information from the Joomshaper website eg. Resources/Documentation/Easy Store where there are no such controls as described in your answer.

Ignoring route Components/EasyStore – see screenshot 5.

There are two ways to access Easy Store to develop the site from my website backend:

1 Components/SP Page Builder Pro/EasyStore - see screenshot 1 & 2
and
2 Components SP Page Builder Pro/Pages – see screenshot 3 & 4

I expected to find everything using the direct route 1, the most obvious route since it is the route given by SP Page Builder, where the Learning button takes you to the Joomshaper help page described above and hence the confusion and the reason for my not developing the single product page.

All that said, I am very grateful for all the human help.

Toufiq Senior Staff

We will add documentation URL inside the dashboard.

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