HI,
I am using shaper_educon template with Helix 3 .
May I know the possibility to shrink the space above, below the first section - Page-Title and also in between the columns of the same section.
In the mobile view, lot of space appears above and below the column - title & topright.
Column Title consists of organization logo and social media icons
Column topright consists of colorful links as well as the Gtranslate
Related images are in hidden content
Staff replied
Helix Framework
Padding space in template layout
16 replies
Rashida Rahman Staff
Hi there!
Thanks for reaching out to us.
Would you please give us your site URL to check the issues?
Best Regards
Faculty-in-Charge Asked this
The link is provided inthe hidden content. Few screenshot images are also in the hidden content.
As the site has not gone live, we may disable the link soon for security reasons.
Kindly resolve at the earliest.
Rashida Rahman Staff
Unfortunately, I could not succeeded to visit the link you have shared. Please check the screenshot in the hidden content box below.
Faculty-in-Charge Asked this
Hi,
The link is working . You may please check again or is it possible to have anydesk session?
Rashida Rahman Staff
Hi,
The link is still not working at my end with VPN also.
Are you online now? Yes, anydesk session is possible. Please give me your anydesk ID and the possible session time.
We are from Bangladesh. Here it's 7:28 pm now.
Note: Next two days are weekend here.
Best Regards
Faculty-in-Charge Asked this
I hope you have not yet seen my message. We could use the same google meet link today. Please ping me once you are online and your comfortable time to join for the google meet.
Rashida Rahman Staff
Hi,
Yes, I wasn't aware of your message. Is it possible for you to give me an akeeba backup of your site?
Best Regards
Faculty-in-Charge Asked this
Hi,
As it is still under development, I cannot provide a backup of our site .
I request you to kindly join the google meet atleast today as it needs to be resolved at the earliest possible.
You may also ping me here or in my mobile. Please see hidden content.
Rashida Rahman Staff
Hi,
Sorry to hear that.
With Google meet I cannot check your site, but with anydesk I can. It will be better to arrange anydesk session. So That I can check your site remotely and solve it accordingly.
Best Regards
Faculty-in-Charge Asked this
Ok. Let us have an anydesk session today.
Please let me know your convenient time.
Rashida Rahman Staff
I am available now!
Faculty-in-Charge Asked this
Provided my anydesk id in hidden content. Please join.
Rashida Rahman Staff
Sorry for delay.
I'm trying to connect now. Please accept.
Rashida Rahman Staff
Thanks for accepting the request.
I cannot access.
Have you given permission to access your PC?
Rashida Rahman Staff
I can access now. It's a bit slower, let me check... Thanks
Rashida Rahman Staff
The session has some issues, please accept again. I have requested access.
Rashida Rahman Staff
As you can see height has been defined there as fixed. so it is occupying that much space for the top. please adjust them according to your need.
Rashida Rahman Staff
It's still very much slow for me. Thanks for your co-operation.
Rashida Rahman Staff
Hi,
Can you put the following custom CSS please? it is taking ags to respond in my single click there.
#sp-topright .sp-module{
margin-top: 0;
}Here is all about custom code placement in Helix3 framework: https://www.joomshaper.com/documentation/helix-framework/helix3/custom-css-header-code
Best Regards
Faculty-in-Charge Asked this
Hi,
Thanks a lot and I sincerely appreciate your patience.
Still there are some space at the bottom as well as the next row top and bottom. Is there any way out?
Rashida Rahman Staff
Hi,
You are welcome. You might be able to find the rest of the unnecessary spaces by inspecting your browser as we see in the anydesk session.
If it's still harder for you, kindly create a staging site and give me link.
Best Regards
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