Unfortunately for me the screen in the language settings remains blank.
Staff replied
EasyStore
language settings remains blank
7 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Herbert Asked this
Hello Toufiq,
Thank you for your help.
LG Herbert
Toufiq Senior Staff
Username and password do not match or you do not have an account yet.
Herbert Asked this
now it should work
Toufiq Senior Staff
Provide me the super administrator access. Thanks
Herbert Asked this
is ok
Herbert Asked this
The same problem occurs when installing on another host
Toufiq Senior Staff
It's your hosting problem. Please check here.
Herbert Asked this
I deleted the index.html, unfortunately the window for setting the language still remains empty. Everything was installed on Strato, but this index.html doesn't exist, same error - window remains empty. Unfortunately, the shop is unusable for our customers.
Toufiq Senior Staff
Did you check my previous reply?
Herbert Asked this
Yes, unfortunately NO success. I downloaded the easystore_de_1.0.8.zip from the Internet. So at least I have the shop in German. Maybe a newer version will come out at some point.
Toufiq Senior Staff
Did you contact your hosting provider? If not, Please share this URL & access. Then explain your issue.
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