Language Settings Remains Blank - Question | JoomShaper
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Language Settings Remains Blank

H

Herbert

EasyStore 10 months ago

Unfortunately for me the screen in the language settings remains blank.

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12 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #176569

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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H
Herbert
Accepted Answer
10 months ago #176823

Hello Toufiq,

Thank you for your help.

LG Herbert

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #176826

Username and password do not match or you do not have an account yet.

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H
Herbert
Accepted Answer
10 months ago #176828

now it should work

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #176837

Provide me the super administrator access. Thanks

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H
Herbert
Accepted Answer
10 months ago #176838

is ok

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H
Herbert
Accepted Answer
10 months ago #176864

The same problem occurs when installing on another host

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #176890

It's your hosting problem. Please check here.

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H
Herbert
Accepted Answer
10 months ago #176918

I deleted the index.html, unfortunately the window for setting the language still remains empty. Everything was installed on Strato, but this index.html doesn't exist, same error - window remains empty. Unfortunately, the shop is unusable for our customers.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #176944

Did you check my previous reply?

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H
Herbert
Accepted Answer
10 months ago #177082

Yes, unfortunately NO success. I downloaded the easystore_de_1.0.8.zip from the Internet. So at least I have the shop in German. Maybe a newer version will come out at some point.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #177109

Did you contact your hosting provider? If not, Please share this URL & access. Then explain your issue.

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