Refund - Forum | JoomShaper
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Refund

Asked by Mark Hirsch 1 year ago Last activity 1 year ago

Tho whom it may concern,

I'm asking for a refund regarding to your refund policies.

Argument:
And/or product main description was fully misleading.

Your description is "3 Websites" but you are askinf for domains!!!

I've several websites running (private and business). But I can only enter DOMAINS!!!

Even for my business site I own 7 domains (de/com/eu/biz/global/gmbh & info) but ONLY one site is running! And for my private site I've 3 domains. This is quite misleading cause ther is a difference between SITE or DOMAIN!!

So please give me a refund.

Kind Regards

Mark Hirsch

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thank you for reaching out. Please provide me your account information.

Email address & Payment Transaction key.

Also tell me your plan that you want to refund.

Best regards,

Toufiqur Rahman (Team Lead, Support)

3 more replies

Mark Hirsch Asked this

Hi Mr. Rahman,

thanks for your kind understanding.

Pleas find my paypal data @ the hidden content section.

Kind Regards
Mark Hirsch

Toufiq Senior Staff

Try to find out your account. But, based on this email accounts doesn't have account.

Mark Hirsch Asked this

Here:

Toufiq Senior Staff

Done

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