Revibe site Upgrade shows error page 404 Cannot access protected property Joomla\CMS\Menu\MenuItem::$params - Forum | JoomShaper
Solved General

Revibe site Upgrade shows error page 404 Cannot access protected property Joomla\CMS\Menu\MenuItem::$params

Asked by Andrew Kato 1 year ago Last activity 1 year ago

Just upgraded my site that is using helix 3 and revibe to newer templates and joomla 4.4.13 andhelix 3 3.0.5. But wheni launch the website on https://ailogistiqueltd.com/ it shows error page 404 Cannot access protected property Joomla\CMS\Menu\MenuItem::$params . Please click the link and see the error and advise.

Thank You

Accepted answer

Marked as the solution
Ziaul Kabir Staff

It’s great to hear that your issue has been resolved.
Please, create new post.

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

2 more replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Andrew Kato Asked this

Hi Kabir,

Thank you for your help.
I have shared credentials for your action

Ziaul Kabir Staff

Hello,

I have fixed the issues on your site. To see the changes take effect, please clear your cPanel cache, Joomla cache, and browser cache.

Once done, let me know if everything is working as expected.

Thanks,

Andrew Kato Asked this

Hello,

I have done what you said above clearing caches, but still the error is same.

Ziaul Kabir Staff

Did you clear cache from your cPanel/Hosting?

Andrew Kato Asked this

Yes,

Cleared all cache as you requested

Andrew Kato Asked this

Thanks Kabir,

Site is now working well.

By the way i host Couple of sites and currently updating them. Some am successful and other like this have varying issues. Can i share for another on this thread or raise new ticket afresh?

Log in to reply.