System - Helix Ultimate Framework 2.2.1 update corrupts icons in Manage Backups Akeeba Backup

Mehtaz Afsana Borsha Staff

11 months ago

Hi

Thanks for contacting us and sorry for your issue, Could you please try the latest version of Helix Ultimate?

https://www.joomshaper.com/downloads/template/helixultimate

-Regards.

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Łukasz Asked this

11 months ago

The problem is with version 2.2.1 as I wrote above.

Mehtaz Afsana Borsha Staff

11 months ago

Could you please keep a full site backup and give me your super admin access? So that I can check.

Paul Frankowski Senior Staff

11 months ago · edited

Witaj Łukasz,

On my Joomla 6.0.x, Akeeba Backup 10.1.0, with Helix Ultimate 2.2.1 installed & enabled no problem. I am not so sure if Helix plugin could damage icons used in Akeeba Backup (admin area).

Those FA icons are loaded from Joomla core.

at least Joomla 6 uses Font Awesome Free v6.7.2.

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Use Code Inspector from your browser and make short digging.

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Łukasz Asked this

11 months ago

Joomla 5.4. The problem doesn't occur on all pages, but on a few. Disabling the helix causes the icons to appear. Check a few pages and you might spot it.

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Łukasz Asked this

11 months ago

Have you decided on anything yet?

Paul Frankowski Senior Staff

11 months ago · edited

I tested on 3 different websites (J5.4), and didn't notice that. Maybe ask Akeeba Support if that bothers you.

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Łukasz Asked this

11 months ago

Something's not right with Paweł. The problem started after updating Helix, not Akeeba. I just disable System - Helix Ultimate Framework and the icons appear. It's strange because the problem occurs on several websites, but not all. I'm sending login details in hidden content. See Manage Backups.

Paul Frankowski Senior Staff

11 months ago · edited

Naprawione / Fixed. Refresh browser cache. Evidence.

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Łukasz Asked this

11 months ago

Deleting the file fixed the problem. Thanks for your help.