Helix Plugin 2.2.1 - Forum | JoomShaper
Staff replied Helix Framework

Helix Plugin 2.2.1

Asked by Andreas 11 months ago Last activity 11 months ago

The actual version crashes the website.

We find out, that a replacement with an old version of the "/plugins/system/helixultimate"-folder fixes the site.

So there must be something wrong in the actual version of the plugin. Please fix it!

3 replies

Mehtaz Afsana Borsha Staff

HI Andreas,

Thanks for contacting us and sorry for this inconvenience. I will inform our DEV team about it, so that they can fix it ASAP.

-Regards.

Paul Frankowski Senior Staff
11 months ago · edited
  1. Old version of files you should have in website backup. Your hosting provider keep them for 10-14 days. Besides, many users have old versions of downloaded files in browser "Download" folder.
  2. New Helix update is only for new Joomla versions. It will not work in J3 sites. For J4 is not needed.
  3. You didn't share any detailed info what is wrong , what does it mean "crashes the website." ??? so we don't know how to help.

Info for all webmasters >> https://www.joomshaper.com/documentation/helix-framework/updating-helix-ultimate-to-v2-2-x

Mehtaz Afsana Borsha Staff

Hi

Is this solved now? If yes, you can then close this post by accepting the answer.

Log in to reply.