PHP 8.1.33
JOOMLA 4.4.14
Template TRAVELIA 2.0.1
I tried following the instructions here, but the Helix3 download link is not working:
https://www.joomshaper.com/documentation/helix-framework/helix3/troubleshooting-how-to-fix
I tried to put the Barber template to see if a template with helix ultimate instead of helix3 was better, but but I get this other error: Class "HelixUltimateFeatureSocial" not found.
No problem instead with Protostar template.
Since this is a production site, I couldn't wait any longer and had to install another template.
Hello gemmajoom,
Sorry for the inconvenience you're experiencing. Could you please share a screenshot showing where you're encountering the issue? Looking forward to your response.
Best regards
In the end, since I couldn't leave the site offline, I opted to change to a template with Helix Ultimate.
I installed the Dentro template, but now the modules I had in the right position are displayed below and not on the right.
I think it's a bug in Dentro; how can I fix it?
Hello gemmajoom,
Sorry for the inconvenience you're experiencing. Please check the predefined header Top Bar as shown here: https://prnt.sc/4Pt1F9uBWuFp. Then, publish your module in either the top-1 or top-2 position.
Hope this helps!
Best regards
the problem concerns the right position on pages with articles, not the top position
Thank you for your patience, and I apologize for the inconvenience and delayed response due to my recent vacation. Could you please share a screenshot indicating which module you are referring to? This will help me assess the issue more accurately. I look forward to your response.
