Error 0 Cannot Access Protected Property - TRAVELIA Template - Question | JoomShaper

Error 0 Cannot Access Protected Property - TRAVELIA Template

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gemmajoom

Template 1 month ago

PHP 8.1.33 JOOMLA 4.4.14 Template TRAVELIA 2.0.1

I tried following the instructions here, but the Helix3 download link is not working: https://www.joomshaper.com/documentation/helix-framework/helix3/troubleshooting-how-to-fix

I tried to put the Barber template to see if a template with helix ultimate instead of helix3 was better, but but I get this other error: Class "HelixUltimateFeatureSocial" not found.

No problem instead with Protostar template.

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #211872

Hello gemmajoom,

Sorry for the inconvenience you're experiencing. Could you please share a screenshot showing where you're encountering the issue? Looking forward to your response.

Best regards

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gemmajoom
Accepted Answer
1 month ago #211920

In the end, since I couldn't leave the site offline, I opted to change to a template with Helix Ultimate.

I installed the Dentro template, but now the modules I had in the right position are displayed below and not on the right. I think it's a bug in Dentro; how can I fix it?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #211924

Hello gemmajoom,

Sorry for the inconvenience you're experiencing. Please check the predefined header Top Bar as shown here: prnt.sc/4Pt1F9uBWuFp. Then, publish your module in either the top-1 or top-2 position.

Hope this helps!

Best regards

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gemmajoom
Accepted Answer
1 month ago #212020

the problem concerns the right position on pages with articles, not the top position

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #212481

Thank you for your patience, and I apologize for the inconvenience and delayed response due to my recent vacation. Could you please share a screenshot indicating which module you are referring to? This will help me assess the issue more accurately. I look forward to your response.

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gemmajoom
Accepted Answer
1 month ago #212496

Since this is a production site, I couldn't wait any longer and had to install another template.

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