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Contact form - not sending emails

Asked by Justin Dawson 6 months ago Last activity 6 months ago

Hi -

Im using Tuber as my template though Im unsure if this is a human error, SP Pagebuilder error or the template error.

On the contact page for Tuber I've inputted the same email address I use for my admin login yet its not sending me through the emails.

When I go to my global config of joomla 6

Global Config > Server > Mail is set to PHP mail. I've tested and get Could not instantiate mail function.

Now I dont think I can set up the SMTP option as Im using a business Gmail setup with my domain?

Maybe Im missing a step that someone can help me with?

2 replies

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Toufiq Senior Staff
6 months ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. You need to contact your hosting server provider. Cause, this (Could not instantiate mail function) issue is occurred for the hosting/server causes.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Justin Dawson Asked this
6 months ago

Thank you Toufiqur,

I'll get in touch with my hosting provider and hopefully they can sort out the issue.

Regards
Justin

Toufiq Senior Staff
6 months ago

You are most welcome & Thanks

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