Got 403 error after saving - Forum | JoomShaper
Staff replied SP Page Builder

Got 403 error after saving

Asked by Gijs den Besten 6 months ago Last activity 6 months ago

Hi,

I want to develop a page with a lot of sections, rows, columns and elements.
I develop mine page step by step, and save after every step of work to keep mine work.
At a certain moment I cannot save the page anymore, the save action caused a 403 error.
If I undo one or more development steps I can save mine work.
It looks like a limit that caused the 403 error.
It is annoying because I cannot finish mine work!
I work for two days with the package and each time I got at a certain amount of work the 403 error.

In a previous answer, it can be resolved by disabling mod-security or whitelist the SP Page Buider save. But I does not understand this solution because I can save the page until a certain limit of sections, row, columns and elements is reached.

Please can you help me to fix this problem so I can finish my work.

Page in construction: https://dbesten.com/index.php/demo2
If add a textbox element to the page and save the page it caused the 403 error.
If I remove the added textbox element I can save the page.
For me it looks like a limitation bug?

Kind Regards,
Gijs den Besten

2 replies

Gijs den Besten Asked this

Hi,

The server provider disabled mod-security and it solves the save issue 403 .
I am happy man, I can finish my work.
Many thanks.

Kind regards,
Gijs den Besten

Atick Eashrak Shuvo Staff

Hi Gijs,

Apologies for the delayed response over the weekend, and thank you for the update — glad to hear the issue is resolved!

The 403 error was caused by mod_security blocking larger save requests, which is common with complex pages.

Feel free to reach out if you need anything else.

Kind regards

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