Not Saving: Error 403 - Question | JoomShaper

Not Saving: Error 403

AG

Anthony Grinblat

SP Page Builder 1 week ago

Error 403 (does not save page) when saving new Add-On. Pre-Made blocks, save. Imports, save. New Add-On, NOT saving. Using Joomla 5.1.0 with everything upto date.

PLEASE DO NOT REPLICATE WEBSITE ON YOUR SERVER. If you respond with, "we replicated your website and found no issues," this does not provide any support to me nor resolove the issue. There is clearly an issue and needs resolution.

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #155153

Hello Anthony Grinblat

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost. Also, follow one post for the same issue and close the other.

Best regards

-1
AG
Anthony Grinblat
Accepted Answer
1 week ago #155301

so how's it looking?

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AG
Anthony Grinblat
Accepted Answer
1 week ago #155226

Site backup is in the hidden comment.

DO NOT REPLY WITH, "IT WORKED FOR ME"! IT IS NOT WORKING. I HAVE ALREADY PROVIDED YOU WITH LOGIN IN INFO ON THE LIVE SITE FOR YOU TO SEE IT FOR YOURSELF.

SP PAGE BUILDER IS NOT SAVING AND NOT IMPORTING ANY .JSON FILES!!!!

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AG
Anthony Grinblat
Accepted Answer
1 week ago #155380

How's it going withthe resolution?

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AG
Anthony Grinblat
Accepted Answer
5 days ago #155561

WHERE IS THE CUSTOMER SUPPORT THAT I AM PAYING FOR???

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