After update website loading very slowly - Forum | JoomShaper
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After update website loading very slowly

Asked by Mark 1 month ago Last activity 1 month ago

I just update my Joomla to the latest version and also Pag Builder. Now my website loads very slow. I am not sure what the issue is?

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Thank you so much for your kind words! We’re delighted to hear that everything is working perfectly now. We truly appreciate your feedback and are always happy to assist. Have a great day!

Please marked the issue as solved

3 more replies

Atick Eashrak Shuvo Staff

We apologize for the inconvenience. Could you please recheck the credentials you provided and confirm that they are correct? Once confirmed, we will proceed with further investigation.

Mark Asked this

I am very sorry. I forgot to save the user when I created it. Now they should work.

Atick Eashrak Shuvo Staff

Still not working

Mark Asked this

Sorry pw didnt save. All good now.

Atick Eashrak Shuvo Staff

Still not working

Mark Asked this

Sorry. I don't know whats wrong with it. Use my Admin login

Atick Eashrak Shuvo Staff

Can I take a full backup of your site?

Mark Asked this

Certainly

Atick Eashrak Shuvo Staff

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Mark Asked this

Thank you so much! Excellent now!
Great support.

Rashida Rahman Staff

Hi there,

Thanks for reaching out.

I checked your website, but the loading speed can be affected by several factors, so it would be difficult to determine the exact cause from the frontend alone.

Since you recently updated Joomla and SP Page Builder, please make sure you have cleared the Joomla, browser, server, and CDN/LiteSpeed caches, if applicable.

You may also find our following guide helpful, as it covers several common ways to improve Joomla website performance:

Ultimate Guide to High Google PageSpeed Score for Websites on Joomla

If the website is still slow after clearing the caches, please let us know. We can then investigate further and determine whether the issue is related to SP Page Builder or another part of the website.

Best regards,

Mark Asked this

Yes, all those checked. Still slow

Rashida Rahman Staff

Thanks for update and glad that your issue is now solved:)

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