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SP Builder Pro does not save changes

Asked by Franco Mottura 4 years ago Last activity 4 years ago

Hallo, my SP Builder Pro does not save any changes, new tabs..
Updated to 3.8, Joomla 3.9 website installed as a purchased template package.
PHP 7.1.11
Thank you

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

9 more replies

Oldest first Newest first Most helpful
Franco Mottura Asked this
4 years ago

ok

Petra
4 years ago

Hi, I have the same issue with the latest SP page builder 3.8.1 on Joomla 4.0.5
Creating new page works, but I can't edit it later.
Save and apply button keeps rolling.
Tested on PHP 7.2 and 7.3.

Toufiq Senior Staff
4 years ago

Administrator access doesn't work

Franco Mottura Asked this
4 years ago

you're right, sorry

Petra
4 years ago

Hi,

yes, front-end editor works fine.

Backend does not save changes in pages that have been once saved. You can create a new one and configure it to the fullest. But once saved, your cannot save any other changes. So you need to export it, create new page import the setting and continue the work...(as a work around) but pretty annoying...

Now I tried to update Page Builder to 3.8.2 to see, if there is any change, but Joomla! installation from local computer says it exceeds default max. size 2MB... I need to look up the setting, if there is a way to increase this size... maybe it is server setting, maybe Joomla! 4, have no clue...

Petra
4 years ago

The problem persists even after updating to 3.8.2.

Toufiq Senior Staff
4 years ago

Now I tried to update Page Builder to 3.8.2 to see, if there is any change, but Joomla! installation from local computer says it exceeds default max. size 2MB... I need to look up the setting, if there is a way to increase this size... maybe it is server setting, maybe Joomla! 4, have no clue...

You need to increase maximum file upload size from the server (php.ini)

Backend does not save changes in pages that have been once saved. You can create a new one and configure it to the fullest. But once saved, your cannot save any other changes. So you need to export it, create new page import the setting and continue the work...(as a work around) but pretty annoying...

https://prnt.sc/24r62w2 you need contact your server provider to fix this issue

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