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SP Builder Pro does Not Save Changes

FM

Franco Mottura

Extension 3 years ago

Hallo, my SP Builder Pro does not save any changes, new tabs.. Updated to 3.8, Joomla 3.9 website installed as a purchased template package. PHP 7.1.11 Thank you

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10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48498

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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FM
Franco Mottura
Accepted Answer
3 years ago #48587

ok

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P
Petra
Accepted Answer
3 years ago #48588

Hi, I have the same issue with the latest SP page builder 3.8.1 on Joomla 4.0.5 Creating new page works, but I can't edit it later.
Save and apply button keeps rolling. Tested on PHP 7.2 and 7.3.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48617

Administrator access doesn't work

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FM
Franco Mottura
Accepted Answer
3 years ago #48782

you're right, sorry

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P
Petra
Accepted Answer
3 years ago #48828

Hi Toufiq,

can you check on my site as well, please? http://paraskola.stawebnice.com

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #48867

@Petra Page Builder save works fine.

https://prnt.sc/244r4lw

-Thanks

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P
Petra
Accepted Answer
3 years ago #49249

Hi,

yes, front-end editor works fine.

Backend does not save changes in pages that have been once saved. You can create a new one and configure it to the fullest. But once saved, your cannot save any other changes. So you need to export it, create new page import the setting and continue the work...(as a work around) but pretty annoying...

Now I tried to update Page Builder to 3.8.2 to see, if there is any change, but Joomla! installation from local computer says it exceeds default max. size 2MB... I need to look up the setting, if there is a way to increase this size... maybe it is server setting, maybe Joomla! 4, have no clue...

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P
Petra
Accepted Answer
3 years ago #49259

The problem persists even after updating to 3.8.2.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #49279

Now I tried to update Page Builder to 3.8.2 to see, if there is any change, but Joomla! installation from local computer says it exceeds default max. size 2MB... I need to look up the setting, if there is a way to increase this size... maybe it is server setting, maybe Joomla! 4, have no clue...

You need to increase maximum file upload size from the server (php.ini)

Backend does not save changes in pages that have been once saved. You can create a new one and configure it to the fullest. But once saved, your cannot save any other changes. So you need to export it, create new page import the setting and continue the work...(as a work around) but pretty annoying...

https://prnt.sc/24r62w2 you need contact your server provider to fix this issue

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