Updating SP Page Builder to v-3-8-3 breaks JBDirectory

Dear Ofi,

we have the same Problem and need fast a help!
Please help us or give us a roll-back.

Our JPdirectory is not running and give us "company"-404-sites..

Greetings from germany.
SWAN

Please note this related thread:

• URL: https://www.joomshaper.com/forum/question/10770
• Title: Problem With Wbsite After Upgrading To Pb 3.8.3 Pro. The Seo System In J-businessdirectory

Please note this related thread:

• URL: https://www.joomshaper.com/forum/question/10914
• Title: Sp Page Builder Pro - Bugged - But Still Allowing Downloads

Hi Ofi Khan,
same problem here. Can you fix our site, tell me where, what to fix or provide me with the roll back version?
Kind regards,
Art

On CMSJunkie's forum, a non-pro user indicated that they have no way to fix the E404 issues as JoomShaper is not making the rollback file avaialble to them:

• "You cannot create a ticket on their website unless you are on a paid subscription. I tried creating an account, but the account will not allow me to post a question on the forum. So the solution being given here does not work, unless you are on a paid version."

Can you provide the non-pro rollback file in the hidden content and MAKE IT AVAILABLE ON YOUR WEBSITE for non-pro users?

Can you confirm something for me?

If someone installs v3.83 and then uninstalls it, Will they still have the E404 issue?

I ask as an extension developer told me that the E404 problem exists even when the Joomla defaut tempate was selected.

Therefore, do you recommend someone with E404 problems to install v3.8.2 before uninstalling SPPB?

My question was mainly for those who want to uninstall and not reinstall?

Hi, for me it worked just to install it over the current version. Now things work again.

I mean uninstall the higher bugged version and use the defaut Joomla 4 tempate.
Will the Joomla 4 tempate work?

As noted above, CMS Junkie reported that if you keep the higher version installed and change to the default Joomla 4 template, the Joomla 4 template does not work:

• "It seems that there is an issue with the SP Page Builder router. Please contact the SP Page Builder team to get more info. Even if the page builder is disabled, it still produces the error.""

Ofi,

I slightly disagree with your conclusion: "The issue is only concerned with SP Page Builder." This is a false statement.

Even the error messages in my Inspect Consol pointed the finger directly to Helix not SPPB, but likely coding in both.

My personal tests revealed when the bugged SPPB was installed my WHOLE websites had E404 Errors even pages NOT created with SPPB.

Bascially, the light in your office did not work (SPPB/Helix Ultimate) as well as the WHOLE building that your office is located (Joomla).

This is why CMS Junkie reported that their own directory's webpages received E404 errors. Bascially, SPPB is causing issues OUTSIDE SPPB created pages.

This is what everyone on the forums are saying: The 2nd tier links in their "directory" pages did not work. These pages are NON-SPPB created pages.

My test also revealed that the SPPB pages DID work, however, the 2nd tier links did not work.

When, Helix was DISABLED the issue STILL existed on the Default Joomla tempate on ALL the pages I tested, SPPB created and NON SPPB created pages. Bascially, testing a non created SPPB webpage on Joomla's default template.

That is why I asked the question as the problem EXISTED on a NON Created SPPB page on a NON created JoomShaper template.

This is an import factor for the develoers to understand; so, it does not happen to us again.

Can we get an update on this issue?

Trying to make sure that the deveopers have the right informtion to correct the issue.

Users provide you with Akeeba backups, did they help to find the cause of the issue?

A template should be, work on it for a day or two, tweek it a few times afterwards, compain about a bug or two and then forget about the template for years.

I now feel that SPPB and Helix are in v Alpha; this is the honsest truth.

Please can you send me a copy of 3.8.2 Pro as have the same issue with 404 pages. My credentials are below.

George Bara of CMS Junkie just posted a fix for the E404 SP Page Breaker issue.

• URL: https://www.cmsjunkie.com/forum/j-businessdirectory/updating-sp-page-builder-breaks-jbdirectory?p=1&limit=20&sort=desc#forum-post-reply-8244

Here is his comment:

"If you have updated the SP Page Builder extension and you receive the 404 error, you will need to edit components/com_sppagebuilder/router.php and on line 108 delete the following section."

....................................................

else

{

throw new Exception(Text::_('JERROR_PAGE_NOT_FOUND'), 404);

}

CAN JOOMSHAPER CONFIRM THIS FIX?

Will this be resolved to work with Joomla Business Directory CMSjunkie soon?

pls escalate to fix it

thks

ssnobben,

I don't think they are going to 'fix' it; but, find a workaround:

• "But no change is made mistakenly. So, dev team is searching to keep the change and not to conflict with J Business Directory."