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InteractionsBring pages to life with scroll, mouse and tilt effects.
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Form BuilderCollect leads and enquiries, with your own email templates.
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SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
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Helix FrameworkThe free framework behind every JoomShaper template.
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EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
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SP Easy Image GalleryResponsive image galleries in a few clicks.
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SP Simple PortfolioShow your projects in a filterable grid.
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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Awaiting an answer Helix Framework

helix ultimate theme not saving?

Asked by infini 4 years ago Last activity 4 years ago

anyone know why helix ultimate framework may not be saving? - it just spins, then times out without saving.

2 replies

Ariba Staff

4 years ago

Hello

Apologies for the inconvenience.

Please disable the mod_security from your hosting server.

Could you also kindly check the following settings on your computer?

Old version of PHP (we suggest to use 7.0.x minimum)
Problems with SSL/HTTS certificate *
Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin or any similar which can change the appearance/behavior of your Joomla Admin.
Low PHP memory limit (we suggest 128M or 256M)

Can you also check using a different browser as well ?

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/introduction#technical-requirements

infini Asked this

4 years ago

very strange.. our webhost.. was able to login and save.. but us in our location, still could not save..