Helix Ultimate Not Saving - Question | JoomShaper
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Helix Ultimate Not Saving

Q

Quintin

Template 2 years ago

Good monrning

I'm unable to save any chanes made to the template; The spinning circle icon keeps spinning but nothing happens.

Helix Ultimate 2.0.12 Joomla 3.10.11 PHP 8.0.28

regards Quintin

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #111026

Hi there!

Sorry for your issue.

You may check the following troubleshooting points to see if it helps:

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#i-cannot-save-template-settings

Best Regards

0
Q
Quintin
Accepted Answer
2 years ago #112208

Thank you Rashida wilkl have a look at the troubleshooting guide

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #112212

You're welcome:)

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