Helix Ultimate Quickstart Installation Problem - Question | JoomShaper

Helix Ultimate Quickstart Installation Problem

WK

Wolfgang Klinge

General 3 years ago

Hi there, I have XAMP (version 8.0.1 / PHP 8.0.1), Windows 8.1. Downloaded helixultimate_quickstart_j3_v1.1.2.zip; extracte in the htdocs Folder (Helix). New database MYSQL, (helix, utf8_general_ci). Started the installation, the installation strts but always ends up with the Overview again!? What is wrong with my installation? Wolf

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #4942

Hi there!

Sorry for the inconvenience! Please lower your PHP version down to the PHP 7.3/7.4 then it will be good I hope.

However, here you will get all the technical requiremenys andrecommended PHP settings:

https://www.joomshaper.com/documentation/helix-framework/helixultimate/basic-info

Best Regards

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WK
Wolfgang Klinge
Accepted Answer
3 years ago #4965

Hi, I have changed the settings accordingly, but now the installation does not come to an end... I have installed the XAMP/PHP version 7.4.14... I Iam going to try the 7.3.26 instead...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #4966

Hello!

Did you mean it freezes on the third step?

Please check the below link: https://www.joomshaper.com/documentation/joomla-templates/folium/quickstart-installation-problems

Regards

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