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SP page builder pages do not load onto my website

Asked by Marilyn 4 years ago Last activity 4 years ago

The sp page builder pages do to load and are not seen on my website. These are screen captures of what I see on PB front end and what is published on my website. I am using what I understand is the newest PB, Helix that I downloaded a couple of weeks ago, Joomla 3.10.8, PHP 8. What is wrong?

after I built a page in SP page builder and Helix Ultimate what I built can be seen when I click on preview, but it does not load onto my website. The website shows the template page. The new pages do not have their page names either. The link to the page below should read "Books & Stories" NOT "about-3".

https://mjholtauthor.com/index.php/about-3

The function to add images is not working so no screen capture pictures.

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Rashida Rahman Staff
4 years ago

Hi there!

Sorry for your issue.

I could not visit your given link: https://prnt.sc/vLqd52Xyw51L

However, you may upload your screenshot to any online server and share just the link with us. You may use any online tool to upload your image either. For example lightshot or imgur.

Best Regards

Marilyn Asked this
4 years ago

The primary question is not resolved

Rashida Rahman Staff
4 years ago

Hi,

I have checked your screenshot, but could not understand the issue still.

Would you please give me your admin access to check?

And if possible a video illustrating your issue of not showing the page on site.

Best Regards

Marilyn Asked this
4 years ago

I do not understand why you do not understand. You can see the SP Page Builder page which shows the pages that I built and how they look on the page builder page. These pages Author and Books & Stories on my website do not appear as completed as shown on the SP Page Builder page in the preview.

What is so hard to understand. Look at my website and you will see that the pages that show are the template pages not the redone pages? My pages.

Look at the The Author and the Books & Stories pages and the issue should be clear.

The website URL is www.mjholtauthor.com You can go there yourself.

Marilyn Asked this
4 years ago

I have moved on to Joomla using the newest Helix Ultimate. No need to follow up.

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