Lightboxes no longer work

Ok, I saw that on your test it works. So what could be the problem?

Hi this is my hosting answer

Buongiorno,
non sviluppando noi il plugin deve essere il produttore del plugin/modulo/componente ad indicare se ci sono requisiti particolari per farlo funzionare o meno.
Tutti i nostri hosting sono replicati in maniera identica a livello di configurazioni/impostazioni, quindi per poterle dire se sull'hosting che ospita il sito c'è tutto quello che serve per far funzionare Joomshaper dovremmo sapere quali sono i requisiti oppure se richiede delle configurazioni particolari per funzionare.

Good morning,
when we don't develop the plugin, it must be the plugin / module / component manufacturer to indicate if there are particular requirements to make it work or not.
All our hosting are replicated in an identical way at the level of configurations / settings, so in order to be able to tell you if there is everything you need to make Joomshaper work on the hosting site, we should know what the requirements are or if it requires configurations. details to work.

I also point out that a similar problem had already occurred in the past

https://www.joomshaper.com/forum/question/9220

Why is this file missing, what is it?
templates/shaper_helixultimate/js/bootstrap.bundle.min.js.map

Best Rgds

As you requested I have installed a quickstart on my local server and the result is very bad and it doesn't work even with a fresh installation as you can see below:

https://www.loom.com/share/b6a0cd55ed4349f6bdcfbd587ac06cdd

I would like the problem to be resolved by you.

Best Rgds

Sorry I would like to fix the problem on my site, do not go to a site where it works and maybe Helix Ultimate 2.0.8 is installed.
You asked me for a fresh install of Helix Ultimate, I did it and the problem persists even on this installation where there is nothing else installed that could conflict.
My version HU 2.0.9. What I understand in the console there are JS errors with version 2.0.9, changing the template the error disappears

Best Rgds

The credentials are attached.

In addition, the problem also occurs on a local server with a clean installation.

Attached I send what you asked for.

Pay attention that the staging site to work on is: https://staging.pgscoriglianorossano.it

Best Rgds

I found it in the configuration.php file

Check the instructions in the hidden field

Any news?

I checked that the test you did here for the Lightbox issue https://staging.pgscoriglianorossano.it/helix/index.php/blog/how-marching-for-science-risks-politicizing-it didn't work for you either.
This means it is a Helix Ultimate 2.0.9 issue.
When will there be a solution to the problem?

Best Rgds

Hello

It is completely absurd not to receive a response with a solution after more than 3 weeks and tests from you.

Ok

Hi,

After a week (instead of the day you requested) is there any news?

Bets Rgds

Yes, I have checked now. It seems to work. If you provide me with the changes I try the staging site.

These are the credentials of the staging, which is updated to version 2.0.10.

But I also need to know how to fix it because I have to fix several sites.
Send me the instructions in the hidden field if you want, or even publicly which could be of use to others.

Bet Rgds

Good job.
Everything seems to work.
Will this fix be added on the next version of Helix Ultimate?

Best Rgds