Helix Ultimate V2.0.9 - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

Helix Ultimate V2.0.9

U

UNIGIRO LIMITED

Template 3 years ago

Hello

I am using the Helix Ultimate coming from an existing Joomla 3.10.9 with FLEX template and I see these issues:

1 ) In the HOME page I cannot visualize the Modules in row but they appears vertical. They have been set using SPPB

  1. in the other pages I cannot visualize the images the have been set using SPPB.

NOTE: all Helix3 extention and plugin are disabled already. I use the chat to send you a screenshot so you can see also.

Can You please explain from where to correct or what to do ?

0
5 Answers
Order by
Oldest Newest Votes
U
UNIGIRO LIMITED
Accepted Answer
3 years ago #72861

Hello can I receive an answer please ?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73061

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

1.HOME page I cannot visualize the Modules in row but they appears vertical. They have been set using SPPB

Can you share an screenshot?

  1. In the other pages I cannot visualize the images the have been set using SPPB.

    Are you talking about background image of section or image addon?

-Thanks

0
U
UNIGIRO LIMITED
Accepted Answer
3 years ago #73074

Hello

yes please in the hidden comments find your super user credential to check why the module in the home page "article scroller" is showing articles in vertican instead of Horizontal

waiting your answer soon

regards

0
U
UNIGIRO LIMITED
Accepted Answer
3 years ago #73086

hi apparently I find out and solved the issue by myself thanks anyway

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #73128

What was the problem? Please explain and it will helpful for others. Thanks

0