Staff replied Templates

Helix Ultimate V2.0.9

Asked by UNIGIRO LIMITED 4 years ago Last activity 4 years ago

Hello

I am using the Helix Ultimate coming from an existing Joomla 3.10.9 with FLEX template and I see these issues:

1 ) In the HOME page I cannot visualize the Modules in row but they appears vertical. They have been set using SPPB

  1. in the other pages I cannot visualize the images the have been set using SPPB.

NOTE: all Helix3 extention and plugin are disabled already. I use the chat to send you a screenshot so you can see also.

Can You please explain from where to correct or what to do ?

5 replies

Oldest first Newest first Most helpful
UNIGIRO LIMITED Asked this
4 years ago

Hello can I receive an answer please ?

Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

1.HOME page I cannot visualize the Modules in row but they appears vertical. They have been set using SPPB

Can you share an screenshot?

  1. In the other pages I cannot visualize the images the have been set using SPPB.

    Are you talking about background image of section or image addon?

-Thanks

UNIGIRO LIMITED Asked this
4 years ago

Hello

yes please in the hidden comments find your super user credential to check why the module in the home page "article scroller" is showing articles in vertican instead of Horizontal

waiting your answer soon

regards

UNIGIRO LIMITED Asked this
4 years ago

hi apparently I find out and solved the issue by myself
thanks anyway

Toufiq Senior Staff
4 years ago

What was the problem? Please explain and it will helpful for others. Thanks

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