Update Joomla does Not Work Saving - Question | JoomShaper
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Update Joomla does Not Work Saving

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fabiana

Template 3 years ago

update joomla does not work saving

https://prnt.sc/iJbGRvQ1XpbH

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8 Answers
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fabiana
Accepted Answer
3 years ago #73978

install the joomshaper quickstart from scratch and it comes with that problem that I mentioned

try to login now to the administrator

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #73964

Hi there!

Sorry for your issue. Which version of Joomla you have updated to, please? The Manufacture template doesn't get the Latest Helix ultimate version as well as Joomla 4 compatibility.

Did you mean, in article edit window the save operation doesn't work? Is there any error? I could not visit your admin URL.

Until the Template gets an compatibility update, please do not update the System plugin or the Joomla version to 4. And roll back to your last working backed up version, hopefully it will be helpful.

Best Regards

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F
fabiana
Accepted Answer
3 years ago #73970

3.10.10 ,

what country are you entering from to enable you to enter the administrator

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F
fabiana
Accepted Answer
3 years ago #73971

https://prnt.sc/b6JdvSbYtIL5

I just tried in another place where I have the same manufacturer template installed and the same thing happens I thought it was a joomla update but it is not, when entering an article to change a name it does not save the changes the same if I want to create a new one

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F
fabiana
Accepted Answer
3 years ago #73973

https://prnt.sc/eXnzSQGZrzMZ

I just installed the manufacturer template again and it comes with that installation problem, please check how do I solve it?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #73976

We are from Bangladesh!

Kindly, roll back to your last working backed up version, hopefully it will be helpful.

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F
fabiana
Accepted Answer
3 years ago #74109

ok thansk

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #74269

You're always welcome!

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