Helix Mega Menu does Not Save Configuration
Karen Dunne
Hi, The mega menu settings does not save the configuration. When I set up the columns and add modules items in the menu, save, and then return again, the mega menu is disabled and when re-enabled, none of the columns or modules are there. Please see this in action here: https://www.loom.com/share/8a01bd5cb08844e4ac472492035b2cde
I had asked about this in another post here: https://www.joomshaper.com/forum/question/8277 But the suggested resolution did not work. This time around, there's really nothing special running on the site: https://monosnap.com/file/19UxTCPS2acKf8gw0nALtQxNKup4UP
The site is in development and behind a password protected directory. Let me know if you need access.
Karen Dunne
Accepted AnswerI'm at a full stop on this website with the mega menu configuration settings not working. Is anyone available to reply with a solution?
Anne
Accepted AnswerHello there,
Please take our sincere apology for the unwanted delay. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.
Best regards
Karen Dunne
Accepted AnswerIs anyone available to resolve the mega menu settings that aren't working in Helix?
Anne
Accepted AnswerHello there,
Thanks for the credentials. Please allow us some time. We are checking the issue and will get back to you .
- Regards
Karen Dunne
Accepted AnswerI found another issue with Helix and the menu settings. Deleted a menu item does not actually delete it. There is a system message that says it has been deleted, but it's still visible.
Please see this screencast demonstration: https://www.loom.com/share/5e97dbe3e8b54f64b055cbbc19929bbc
This issue has been outstanding for a while now. Please let me know when there will be a resolution.