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Pro features unavailable v4.0.4

Asked by The Ly 4 years ago Last activity 4 years ago

Hi,

Recently installed the latest version with email and license key, however, some pro features are unavailable to me such as Drop Cap or Blockquote. Caches were cleared both of browser and Joomla

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
4 years ago · edited

Tip for all users, make some cleaining

  1. Make backup of folder: components\com_sppagebuilder\addons
  2. Delete content of it, all subfolders.
  3. Reinstall SPPB 4.0.x and you will have all addons that are current, not from old times.

If you used of old addons and you still see preview of them, as 0) step - replace content with the current ones

  1. Call to Action > Feature addon
  2. Drop Cap > feature added into Text addon
  3. Facebook addons > removed, replace with modules
  4. Blockquote > text addon, probably with extra CSS

And if you would ask me, why during SPPB updates those addons files are still there, it's becuase Joomla cannot delete files during typical extension installation, only override or add new files.

6 more replies

Deleted user
4 years ago · edited

I am not a staff member.

But I am experiencing the same symptoms.

The solution is to enter your email and license key twice.

Image of the part to be entered

https://prnt.sc/1UZl2DGWVjnh

https://prnt.sc/kbrVj61F_wMn

This way you can use the pro features.

Hope this helps


Postscript.

Attention!

You must always 'click save' in these two places, even if you have already entered them.

Paul Frankowski Senior Staff
4 years ago · edited

Hi,

Addons Drop Cap or Blockquote are from SPPB 2.5 ! They are not fully supported by SPPB 4.x

For example, Drop Cap - feature was added to Text addon a long time ago in Nov 2017.

The Ly Asked this

Hi Paul,

I got another issue is that SP Builder is unavailable in creating new K2 article as used to be. Do you have any idea?

The Ly Asked this

Thank you Isamu

Paul Frankowski Senior Staff
4 years ago · edited

K2 = R.I.P.

do not use it anymore / migrate to articlews if you have

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