REFUND PLEASE - Question | JoomShaper
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REFUND PLEASE

W

weram

Template 3 years ago

None of your templates are working since I purchased 29 July 2022. Support is VERY, VERY bad.

I would like a redund immediately please to purchase somewhere else that has working templates.

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7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #86821

Hello weram

Apology for the inconvenience. Please email to [email protected] about the refund. What is your issue with the template? Can you please share here? I would like to check.

Best regards

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W
weram
Accepted Answer
3 years ago #86952

Hi Ofi

I have paid 29 July 2022. Still don't have a working website. None of your support can help me. They either don't understand or just don't read my messages. Your templates got bugs in them. I can't run any components as there are so many errors. I am waisting months now trying to get basic template features to work. I really just want my money back and buy with another template maker.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #86954

Apology for the inconvenience and delay. I will help you in this matter.

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W
weram
Accepted Answer
3 years ago #86957

Thank you.

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W
weram
Accepted Answer
3 years ago #86958

Thank you

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W
weram
Accepted Answer
3 years ago #87023

Please can I have the refund? Nobody is contacting me to issue the refund.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #87025

Your plan has been refunded. Thank you.

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