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one page on my site is not loading all of a sudden ( the rest of the site is fine )

Asked by Dawn Lynn 4 years ago Last activity 4 years ago

hi I am using your shaper_wayne theme Joomla 4.

https://bioenergeticsinstitute.org/index.php/en/

3 out of 4 time the mebership page will not load.

If it does load, when you got out and come bak in hangs at that point.

It is only this one page, and it only started today.

Please advise.

5 replies

Pavel

Hi.

Several tips.

Prepare images sizes as they should be on the site and compress them.

Now you use images of enormous size and weight.

Check the rest of the images, they are very large.

Here is a good service iloveimg.com

The preloder significantly slows down the speed of the site. It should be used only on a one -page site. In the case of a multi -page site, this annoys the user and he/she is likely to leave your site very quickly. Turn off it.

Mehtaz Afsana Borsha Staff

Hi Dawn,

Thanks for contacting us. You can follow Pavel's instructions. By the way thanks Pavel for sharing this with us.

-Regards.

Dawn Lynn Asked this
4 years ago · edited

Thank you! I will make those improvments on the images. The issues is on the members page .. we let it run for miniues many times. The images on that page are very small ..

Today I loaded the site on several browsers. On one I was able to load the members page but then I went back to home and back to members and is hung up again.

update:
Now other pages are having issues - here is a screen recording .. of loading and not loading

https://www.dropbox.com/s/3x40zaynmqu868t/Screen%20Recording%202022-10-21%20at%206.43.44%20AM.mov?dl=0

Pavel

Turn off preloader

Dawn Lynn Asked this

I will try it thanks !!!

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