SP Page Builder 4 blank edit page - Forum | JoomShaper
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SP Page Builder 4 blank edit page

Asked by Christian Löbert 3 years ago Last activity 3 years ago

Hi,
just updated to Joomla 4 and Pagebuilder 4.
Page Builder is starting, but if i want to create or edit a page, i get a blank page.
I already did the troubleshooting "Pages list or editor not working / White screen" from the Documentation - didn't help...

Is there anything i can try before going back to J3 and retry?

Thanks for your Help!

4 replies

Paul Frankowski Senior Staff
3 years ago · edited

Hi,

Is there anything i can try before going back to J3 and retry?

easy and trusted way, recover whole website from backup. If somehow you forgot to made it, ask hosting provider it should have it.


About 1st problem question, checking....

Paul Frankowski Senior Staff
3 years ago · edited

It looks that something is locking SP Page Builder javascript files from loading, I see error 403 for most of them. For sure this is not Joomla normal behavior. It's from sort of security rules from plugin or sever settings? I cannot find out. Maybe server support can help, send them below screenshot. Save as img.

Paul Frankowski Senior Staff
3 years ago · edited

Bonus - Rechtsberatung für Sie, read in Hidden Content.

Christian Löbert Asked this

Hi there,

it works now, but i had to roll back to Joomla 3.10 and delete all 3rd Party Plugins to do a superclean Update to Joomla 4 - most probably it was an incompatible Plugin.

Thank you for your help.

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