Staff replied Templates

error in template Newsberg

Asked by Henry 3 years ago Last activity 3 years ago

Hello,

I have two errors in my site, previosuly the sitw was upgraded from Joomla 3.x to Joomla 4.x and template also was updated but I can't edit SPPagebuilder Home Page, I get this error "Class "JError" not found" when I try to edit from Component and the another error is at homepage the section Videos is not loading well.

https://prnt.sc/04Ppgoq-rXxh

https://prnt.sc/XOOUjxgHZ2G9

Regards

12 replies

Ofi Khan Staff

Hello Henry

Apology for the inconvenience. Please share your administrator access and the issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Ofi Khan Staff

I have updated SP Tweet module on your site. This fixed your issue. Please check your site.

Henry Asked this

Hello,

Thanks, now I can edit the home page but I can't edit any more pages.

And section videos continues with error

regards

Henry

Henry Asked this
3 years ago · edited

Hello,

Now I can edit articles with SP Page BUilder, the problem was the pre-loader was enabled.

At homepage only I have an error with video section, do not show well.

Regards

henry

Ofi Khan Staff

Could you please show me the specific issue place? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Henry Asked this

Hello,

I can't finsih the upgrade to Joomla 4.x, I don't receive any support from Joomshaper, please I need to finish this website.

regards

Ofi Khan Staff

Apology for the delayed response. Please share your access and the issue page link to chek the issue.

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