Error In Template Newsberg - Question | JoomShaper
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Error In Template Newsberg

Henry

Henry

Template 2 years ago

Hello,

I have two errors in my site, previosuly the sitw was upgraded from Joomla 3.x to Joomla 4.x and template also was updated but I can't edit SPPagebuilder Home Page, I get this error "Class "JError" not found" when I try to edit from Component and the another error is at homepage the section Videos is not loading well.

https://prnt.sc/04Ppgoq-rXxh

https://prnt.sc/XOOUjxgHZ2G9

Regards

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12 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #99516

Hello Henry

Apology for the inconvenience. Please share your administrator access and the issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Henry
Henry
Accepted Answer
2 years ago #99622

Hello, I have noticed that SP Page builder does not work also in Articles https://temp.oohsiimagazine.com/index.php/edit/1 in this link I'll try to edit home page.

Also Section videos on homepage doesn't work fine.

Regards

Henry

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #99638

I have updated SP Tweet module on your site. This fixed your issue. Please check your site.

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Henry
Henry
Accepted Answer
2 years ago #99679

Hello,

Thanks, now I can edit the home page but I can't edit any more pages.

And section videos continues with error

regards

Henry

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Henry
Henry
Accepted Answer
2 years ago #100879

Hello,

Now I can edit articles with SP Page BUilder, the problem was the pre-loader was enabled.

At homepage only I have an error with video section, do not show well.

Regards

henry

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #102536

Could you please show me the specific issue place? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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Henry
Henry
Accepted Answer
2 years ago #102636

Hello,

In this post I have explained the issue with screenshots

https://www.joomshaper.com/forum/question/21486

Thank you

Henry

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Henry
Henry
Accepted Answer
2 years ago #103364

Hello,

I can't finsih the upgrade to Joomla 4.x, I don't receive any support from Joomshaper, please I need to finish this website.

regards

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #110286

Apology for the delayed response. Please share your access and the issue page link to chek the issue.

0
Henry
Henry
Accepted Answer
2 years ago #110531

I upgraded from Joomla 3.x to Joomla 4.x and I had several errors, the joomshaper staff fixed some issues but still I have some problems. https://temp.oohsiimagazine.com/

In the video section this section doesn't load well, show me a list of all videos and not as a slider. https://prnt.sc/Sb42MF2PIqFm

And another issue is in frontpage, all links are sending to an one page only. https://prnt.sc/T9vqp-qPn-ad

Regards

Henry

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RM
Renzo Carlucci mediaGEO
Accepted Answer
2 years ago #110537

Hi, I got smilar problems now solved with a lot of work. One of the solution was to delete SP Tweet module. Dear Ofi Khan, can you share with other users the solution you mentioned here? Regards Renzo

I have updated SP Tweet module on your site. This fixed your issue. Please check your site.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #110813

Hello Renzo Carlucci mediaGEO

Apology! I do not clearly remember what I did. But the SP Tweet is very old. It is better to use SP Page Builder Twitter addon instead of it.

Best regards

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