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Problems with Media Manager

Asked by Rino 3 years ago Last activity 3 years ago

Hi
Once again I try to receive a soloution for a big problem with PB4.
I use Joomla 4, Helix Ultimate and Pagebuilder 4.
When I want to upload pictures I have the following Problem:
On singel picture I can upload with drag and drop, but the editor keeps running endless.
If I want to upload a file nothing happend and the editor runs endless.
If I click 'Folder' the editor exit.
I checkd my PHP configuration for the following settings:

  • file_get_contents() function is on, memory_limit 512M, max_execution_time 300, upload_max_filesize 128M

Is there anyone who can help ??

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Marked as the solution
Ofi Khan Staff
3 years ago

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

7 more replies

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Ofi Khan Staff
3 years ago

Hello Rino

Apology for the inconvenience. Please share a screencast of your issue to understand it better.

Best regards

Rino Asked this
3 years ago

@Ofi Khan
Hi
It is so simple to reconstruct this error!!
Install MAMP, Joomla4.2 and Pagebuilder 4 on a local PC, insert a subfolder into the folder 'image' and
try to start the Media Manager in Pagebuilder!! It will crash!!

Ofi Khan Staff
3 years ago

Thanks for the screencast. It seems like the issue is only happening to windows OS. We will fix it in the next release.

Rino Asked this
3 years ago

My I have an idea when that will be??

Ofi Khan Staff
3 years ago · edited

I have a build from the developer. Please install it and check if the issue is solved.

I have removed the file link.

Make sure that you have a backup before installing the file.

Rino Asked this
3 years ago

Hi Ofi

It works !! Thanks a lot!!

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