Problems With Media Manager - Question | JoomShaper
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Problems With Media Manager

R

Rino

SP Page Builder 2 years ago

Hi Once again I try to receive a soloution for a big problem with PB4. I use Joomla 4, Helix Ultimate and Pagebuilder 4. When I want to upload pictures I have the following Problem: On singel picture I can upload with drag and drop, but the editor keeps running endless. If I want to upload a file nothing happend and the editor runs endless. If I click 'Folder' the editor exit. I checkd my PHP configuration for the following settings:

  • file_get_contents() function is on, memory_limit 512M, max_execution_time 300, upload_max_filesize 128M

Is there anyone who can help ??

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #105924

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #105614

Hello Rino

Apology for the inconvenience. Please share a screencast of your issue to understand it better.

Best regards

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R
Rino
Accepted Answer
2 years ago #105687

@Ofi Khan Hi It is so simple to reconstruct this error!! Install MAMP, Joomla4.2 and Pagebuilder 4 on a local PC, insert a subfolder into the folder 'image' and try to start the Media Manager in Pagebuilder!! It will crash!!

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R
Rino
Accepted Answer
2 years ago #105740

I add here a screncast to explain m problem. https://screenrec.com/share/QI4SwBRAdY

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #105742

Thanks for the screencast. It seems like the issue is only happening to windows OS. We will fix it in the next release.

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R
Rino
Accepted Answer
2 years ago #105743

My I have an idea when that will be??

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #105871

I have a build from the developer. Please install it and check if the issue is solved.

I have removed the file link.

Make sure that you have a backup before installing the file.

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R
Rino
Accepted Answer
2 years ago #105884

Hi Ofi

It works !! Thanks a lot!!

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