Double Payment - Question | JoomShaper

Double Payment

M

Martina Gröber

General 1 year ago

unfortunately I did a double payment on 10th February for Personal plan at JoomShaper as I received an Paypal error message the first time. I would like to cancel the order 225734 and ask you to send me a refund for the double payment.

Thank you in advance!

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #106208

Hi there!

Sorry to hear that and thanks for reaching out to us.

Kindly, give me your email address, and Invoice ID or the Gateway Subscription ID from the invoice.

Best Regards

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