Sp Page Builder Editor Not Working - Question | JoomShaper
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Sp Page Builder Editor Not Working

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Alex

SP Page Builder 2 years ago

Good afternoon! found that the editor on the site sp page builde does not work. I go to the site admin panel, go to the pages, click on the editor button on the site and it takes me to the main page of the site. I can edit the page without an editor, but on the site, this feature works. But this does not suit me, despite the fact that I did not touch or update anything. Please help, what should I do?

P/S version of Joomla! 3.10.11

SP Page Builder Pro Version: 3.8.5

website https://амуртех.рф/

If necessary, I can provide access from the site

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10 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #112237

Hello Alex

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #112239

If I may..

we don't support SPPB 3.8.5 anymore, please update to SPPB 3.8.9 (!)

yes, this version still can be downloaded.


2nd. Make screenshot or video of issue, upload somewhere and share link - it will tell us more.

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Alex
Accepted Answer
2 years ago #112240

Hi. granted access in a hidden message

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Alex
Accepted Answer
2 years ago #112246
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Alex
Accepted Answer
2 years ago #112362

Good afternoon granted all access. Will you help me?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #112703

@Alex, I asked you to update SPPB to 3.8.9 and you ignored my request for 4 days, why?

you make life difficult for yourself ;/

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #112705

After I updated SPPB 3.8.9 back-end editor seems to be OK, look

info_918_2023.jpg

front-end editor as well. info_919_2023.jpg

Component Update - that's all I've done to fix it.

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Alex
Accepted Answer
2 years ago #112718

Paul I'm sorry. But I tried to update but it didn't work. Maybe I'm doing something wrong. I apologize again. Are you able to update without any problems?

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Alex
Accepted Answer
2 years ago #112777

There was a problem after the update. I added a page and wanted to do internal linking. on the main page there is a Finatic Services block. I added a block there and it stopped being displayed on the main page. I'll try to take it off. video and provide a link https://disk.yandex.ru/i/2XOtI0itI7oDHw

How to fix this block?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #112810

Yes, I was able update. Just uploaded a component zip.


Alex, do not use front-end and back-end editor in that same time!

Make changes in back-end, save changes, clean Joomla cache and preview. So simple.

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