Problem With Page Builder 4, Its Cache And Work - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Problem With Page Builder 4, Its Cache And Work

S-D CONSULTING

S-D CONSULTING

SP Page Builder 2 years ago

Good morning, I tried before writing in reference to Page Builder 4 if anyone encountered the same problem as me.

Unlike many, while you appreciate version 3, you find 4 even more advanced and I'm not having major problems. I work on my own servers and therefore obviously I don't experience the resource problems that other users point out.

But I have a problem with the cache. The new version of Page Builder 4, when accessed from the component page through the "get started", takes me to a URL that loses the /administrator directory from its link.

When I work on a multilingual site, I have the problem that autonomously, every time I save the page, the link from the /it or /en prefix skips without any sense. What does this make happen? Which if I don't notice the url has changed from

https://www.domain.com/it/?option=com_sppagebuilder&view=dashboard&tmpl=component#/

to like this:

https://www.domain.com/en/?option=com_sppagebuilder&view=dashboard&tmpl=component#/

when I try to edit, the panel tells me that the content does not exist.

Another even more annoying problem is that when I'm working, I log out and back in and back in Page Builder 4, from the "get started" it no longer takes me to the administrator list where I have all the pages for editing, it takes me back to the homepage with a generic:

https://www.domain.com/it/#

without any possibility to intervene. Each time I have to clear the browser cache and all content, log back in and it starts working again.

0
3 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #113478

Hi

Thanks for contacting us. Yes we have sometimes cache issue. After clear the cache your problem will be work again.

-Regards.

0
S-D CONSULTING
S-D CONSULTING
Accepted Answer
2 years ago #113497

Thanks for the reply, but I would like to understand if there is a solution because sometimes it makes it impossible to work. With each save it is necessary to clean the cache, then log in each time, greatly lengthening the working times.

I also believe that the choice of using ajax in the list of pages built by page builder is one of the causes that makes that cache even more persistent. It was better to handle the list exactly as it was in the PB 3.8.9 version

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #113642

Thanks for your suggestions. I will note it down.

0